Drum Return FAQ's

Please contact your local Sales Rep or call our Customer Solutions team:

Phone: 0508 639 267

Email: sales.nz@nexans.com 

Our website is the most up-to-date source of information.  Search drum returns in the search bar . 

MOBIWAY UNREEL drums can also be returned using the web form. Select MOBIWAY UNREEL from the drop down list.

For the purposes of drum returns, batch number refers to the number painted on the flange of our wooden drums.

NOTE: There is no batch number for plastic spools.

You can launch a drum collection by visiting our web form in Tools & Resources.

On our website, you can find the form under ‘Tools & Resources’  

MOBIWAY BOOST returns are unable to be processed via the web form.

Please contact our CS team with your GRA/RFC.